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Server Management
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We
realize the need for your servers to be running 100% of the time as
well as being updated with the most current software. It is our job
to manage your servers 24 hours a day, 7 days a week, 365 days a
year. Managing servers can be a difficult and time consuming task,
even for the most experienced technician. In addition, not everyone
is capable of fixing and monitoring their servers all hours of the
day. We're here to take that responsibility off your shoulders.
Our office and employees are USA Based and are Highly
Trained Experienced Technicians available 24 hours a
day, 7 days a week, 365 days a year! We support any server
running any version of RedHat OS, CentOS or Fedora OS Server
and CPanel.
If your server is running a different
OS or Control Panel, please contact our Sales department prior to
signing up. |
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Deciding which server management provider is best for you is definitely not easy. Before choosing a server management provider, you should know the FACTS in black and white, not just the colorful promises.
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24x7x365 (5
minute interval) Server Monitoring with Reboot
If your
server is down, we will follow your instructions to reboot it by
either contacting data center or accessing reboot port
Our response time on reboots is Guaranteed within 15
minutes! |
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Monitoring Stats -
Access your monitoring stats online, in addition to our weekly
uptime reports e-mailed to you! |
Within 6 Hour Response Time Guarantee for Support Tickets
Statistically, most tickets are responded to in less than 1 hour |
Within 24 Hour Resolution Time Guarantee for Support Tickets
Statistically, most tickets are completely resolved in less than 3 hours |
Unlimited Admin Work Time!!
We do not limit the amount of work we do for you, and we do not have any additional fees! |
Backend Server Software Upgrades
Kernel,
Apache, PHP, Exim, CPanel, etc.... |
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WHM/CPanel Technical Issues |
3rd Party Software Installation
Fantastico, RVSkin, URCHIN, ZendOptimizer, GD, ImageMagick, etc....
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Initial Server Setup
If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use!
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Server Backup Restoration
If your server requires a restore, we'll restore all of your backups returning your server back to normal.
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Disaster Recovery & Hack Recovery
If your server is crashed or hacked, we will determine the cause and rebuild your system from backups
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Server Migration
If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server.
You must have root access and CPanel running on both the old server as well as the new server.
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System Security, Optimization and Hardening
(performed upon your request as
often as you would like)
CHKRootKit - a simple program that detects and hacker software and notifies you if any has been detected via email
RootKit Hunter - scanning tool to ensure your system does not have any backdoors or exploits
Securing and Upgrading of SSH Server - increases security during ssh connections
APF Firewall - the most commonly used policy based iptables firewall system
Anti-DoS configuration for APF Firewall - helps mitigate denial of service type attacks
BruteForceDetection - notifies you of numerous login authentication failures
Log Analysis Software Installation - Emails are dispatched daily, the amount of detail in the emails can be changed on request
System Integrity Monitor - 24x7 Internal Monitor that checks all services and restarts them if they are down
SPRI - changes the priority of different processes in accordance to level of importance, hence increasing server performance
Secure and Optimize Apache (HTTP) - tweaks apache to perform better, and prevent unnecessary information from being easily seen
MySQL optimization - increases performance of MySQL
host.conf hardenening - prevent dns lookup poisoning & spoofing protection
nsswitch.conf modification - secure and optimize DNS lookups
sysctl.conf hardening - helps prevent TCP/IP stack from syn-flood attacks and other network abuses
FTP Hardening - upgrade and secure your ftp software
Removal of unused software - prevents exploits and wasted resources
Removal of old logs - regain wasted space by deleting old archived logs
Shell Fork Bomb/Memory Hog Protection - prevents a user logged into a shell from consuming all the resources on the server
Root Logger - logs and emails you everytime someone accesses root with the timestamp and their ip address
MyTOP - tool for monitoring MySQL threads and processes
MultiTail - view multiple log files simultaneously
TMP Directory hardening ( /tmp, /var/tmp, /dev/shm) - helps prevents execution of malicious scripts
Password Scanner - scans for easy to guess and common passwords
Filemanager - allows you to edit system files through WHM in case SSH is inaccessible
Firewall Admin - allows you to edit firewall allow & deny list and config through WHM
....plus more!
The above is a list of software we feel is sufficient to harden your server.
If you have any special requirements or do not see the software you want listed, just let us know and we will be more than glad to install it for you.
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ONLY
$27.00/month
No Setup
Fee, No Contract, No Additional Fees, No Hidden Fees, 30 Day Money Back Guarantee!
Multiple account discounts available:
$27.00/month for the 1st server, $19.95/month for each additional server.
Existing CompuNet Dedicated Customers:
$24.95/month for the 1st server, $19.95/month for each additional server.
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